How Residely collects consent for text-message lead alerts, what recipients receive, and how they opt out.
Residely is a property-management software platform operated by M29 Media LLC. Residely sends internal lead-alert text messages to on-site leasing and sales staff at the residential communities that use our platform. When a new rental prospect is captured — through a community's website form, chatbot, or AI phone assistant — the assigned staff member receives a text so they can follow up promptly. This is a business-to-business, internal-notification program; this lead-alert program does not message residents or the general public. Residely separately operates a two-way Community Text Assistant that residents and prospective residents may opt in to — that program is described at /sms-consent-community and is registered independently.
Only business staff (leasing agents, sales-team members, and community administrators) who have personally enrolled their own mobile number and given consent receive these messages.
Consent is collected through a web form inside the Residely dashboard. Each staff member enters their own mobile number and must check a consent box before any message is sent. The consent box is never pre-selected — it is unchecked by default, the staff member must actively tick it themselves, and the form cannot be submitted until they do. Numbers are entered by the person who owns them — Residely never uploads, buys, or imports phone lists, and one user cannot opt in on another person's behalf. Each opt-in is stored with a timestamp as a record of consent.
⚠ This box is empty (unchecked) by default. The staff member must tick it themselves, and the form cannot be submitted until they do.
Enable lead-alert textsAfter enrolling, the recipient receives a one-time confirmation text and can turn alerts off at any time from the dashboard or by replying STOP.
🔔 Residely: New prospect for Palm Terrace — Jane Smith, (555) 123-4567. Log in to Residely to view details. Reply STOP to opt out.
Residely lead alerts. For help, contact support@residely.ai. Reply STOP to unsubscribe. Msg & data rates may apply.
Recipients can reply STOP at any time to unsubscribe and stop receiving messages. Reply HELP for assistance, or contact us at support@residely.ai.
Message and data rates may apply, depending on the recipient's mobile carrier and plan.
Mobile numbers collected for this program are used solely to deliver these internal lead-alert notifications. No mobile information or SMS opt-in data will be shared with or sold to third parties or affiliates for marketing or promotional purposes. See our full Privacy Policy.